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Privacy Policy

How we protect and handle your data at SafeLogs

Last updated: March 15, 2024

Introduction

SafeLogs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food safety compliance platform.

Information We Collect

Account Information
Name, email address, company information, and contact details when you create an account.
Food Safety Data
Temperature logs, employee illness records, pest control logs, and other compliance data you enter.
Usage Data
How you interact with our platform, including login times, features used, and device information.
Communication Data
Emails, support tickets, and other communications you send to us.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our food safety compliance platform
  • Process your transactions and manage your subscription
  • Send you important updates about your account and our services
  • Provide customer support and respond to your inquiries
  • Improve our platform and develop new features
  • Ensure compliance with legal obligations
  • Protect against fraud and unauthorized access

Data Security

Bank-Level Security

We implement industry-standard security measures to protect your data, including:

  • End-to-end encryption for all data transmission
  • Secure cloud storage with automatic backups
  • Regular security audits and penetration testing
  • Access controls and user authentication
  • HIPAA compliance for healthcare facilities

Data Retention

We retain your data for as long as your account is active and for a period of 2 years after account termination to comply with food safety regulations. You can request deletion of your data at any time.

Third-Party Services

We use trusted third-party services for:

  • Payment processing (Stripe)
  • Cloud hosting and storage (Google Cloud Platform)
  • Email communications (SendGrid)
  • Customer support tools (Zendesk)

All third-party services are bound by strict data protection agreements and industry-standard security practices.

Your Rights

You have the right to:

  • Access and download your data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Export your data in standard formats

Cookies and Tracking

We use essential cookies to provide our services and improve user experience. We do not use tracking cookies for advertising purposes. You can control cookie settings through your browser preferences.

Children's Privacy

SafeLogs is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via email.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@safelogs.in

Address: Jet Innovative Media LLC, Minneapolis, MN