Support

How can we help?

Submit a ticket, reach our support or sales team, or find the policy you need — we're here to help you get the most out of SafeLogs.

Submit a ticket

Open a support ticket and our team will get back to you within 24–48 hours on business days.

Submit a ticket

Email support

Prefer email? Reach us directly at info@safelogs.in for general questions and account help.

Email us

Sales support

Running a larger operation or need a custom plan? Talk to our sales team about your rollout.

Contact sales
Tickets

Submit a support ticket

Fill out the form below and we'll respond within 24–48 hours on business days.

Policies

Policies & legal

Everything covering how SafeLogs operates, in one place.

Privacy Policy

How we collect, use, and protect your data.

Terms of Service

The terms and conditions for using SafeLogs.

Cookie Policy

How we use cookies and similar technologies.

Acceptable Use Policy

Guidelines for acceptable use of our services.

Security Statement

Our approach to protecting your data.

Subprocessor List

Third parties that help us process data.

Hardware Warranty

Warranty coverage for SafeLogs hardware.

Support Policy

Our support hours, response times, and what to expect.